|Recommended: NoYou may see the low price to rent a two bedroom apartment with a good amount of square footage and think it must be too good to be true , and that's because it is. The savings you might think you're getting by renting here aren't worth the horrible amenities , litter, unresponsive staff, lack of basic security, lack of climate control, inability to recycle, poor upkeep, gross hallways, and disrespectful community. There are plenty of things wrong with Talus that need work, and I have too few characters to list them all here but I go into more detail on my google review. In short, if you value a clean and respectable community where you can grow a family, or start your life away from home, this is not the place.
|Recommended: NoMediocre Expectations — The expectations of cleanliness of the property, attention to detail in resolving maintenance issues, and the security of the buildings is very low. The management staff doesn't have a vested interest in these concerns. There is no sense of urgency to resolve issues, empathy for residents dealing with issue in their homes, nor appreciation for the residents who care about their community. We appreciate our ground floor apartment and the patio that looks out to the woods in back for our dogs.
Thank you for reaching out. We're sorry to hear that you had a negative experience with our maintenance staff. We strive to make our community better. We welcome the opportunity to discuss your concerns in further detail and resolve anything that might still be outstanding. Please feel free to contact our Management Office at email@example.com regarding your review. Thanks! Take Care Talus Apartments Management Team
|Recommended: NoDisappointed — This place was awesome when I moved in Not so much anymore. I put it some very simple yet necessary maintenance requests 17 days ago and have yet to hear back. I’ve had a nightmare landlord before and he at least got someone out to pretend to fix the problem within the week. I really want to stay here, but if things continue on the path they’re on, there’s no way. Also please get more visitor parking Keeping a small amount of spaces is not keeping the amount of guests down in the apartments, it is just forcing our guests to park far away. It also causes congestion in the lot on the weekends because there are cars just waiting around for a spot to open up.
Adelaide, thank you for taking the time to leave a review. We are saddened to hear expectations were failed. We would like to chance to further discuss your review, and make this right. Contact our office at (763) 544-1799 and firstname.lastname@example.org. Sincerely, The Talus Apartments Management Team
|Recommended: YesReview — Most of my time at Talus was under Pinnacle Properties. I think the staff did their best and was super nice about rent payments. I had tons of help from them and they were great at responding most of the time. I had a few problems like my apartment leaking and the property never came to fix the damage after the water had stopped leaking. I also had several problems with my upstairs neighbors being extremely loud at all hours even after complaining multiple times and filing noise complaints with the police. I aleo don’t appreciate the garbage shoots being taken away from residents because in the winter it’s extremely cold and sucks to walk all the way down the stairs and out of the building. Luckily i am close to a door, but i can’t imagine living on the third floor far from a door. Overall it was not a horrible experience and i have recommended friends to live here. I hope the new property owners have plans to better the experience here.
Thank you for making us aware of your concerns. We're sorry to hear that you've experienced noise concerns here in our community. We strive to help our residents and improve our community. Please let us know how we can continuously improve by contacting us at email@example.com. Thank you! Take Care, Talus Apartments Management Team
|Recommended: YesNot Too Bad — Cute lil apartments, lots of kids and pets. Nice amenities and nearby trails. Dishwasher. Hoping new mgmt can fix security doors that haven't worked since at least April.
Hey, Cheyenne Thank you for your review. We are excited to hear you have been taking advantage of the trails around us and our amenities. We will continue working to make improvements that may our community better. Thanks for your feed back. Warmest Regards, Talus Apartments Management Team
|Recommended: YesBased On Previous Management Team — There are definitely some things about the building that could be better. Overall cleanliness of the building, mainly garage and laundry rooms. Some updates are needed. Also, the fob access is frequently malfunctioning. Nothing too bad to where I wouldn’t recommend. As for management and maintenance, I can’t say how the new team will be. We just got them and they’re still getting settled I’m sure.
Thank you for taking the time to post your review, Ajali. We are happy to hear that you would recommend our community. At Talus Apartments, we strive daily to provide our residents with superior customer service. Please call our office at (763) 544-1799 or send an email to firstname.lastname@example.org so that we may discuss your concerns about our community. Kindest regards, Talus Apartments Management Team
|Recommended: NoTalus Review — When we got moved in we were moved into a dirty apartment My sister and I had to clean the whole apartment ourselves We were told we’d receive a gift card for that never received it All of our appliances are damn near breaking down and you guys still refuse to do anything about it Literally would never recommend anyone to move here at all This place is literally the worst apartment I’ve ever lived in And it’s only my second rental space
Thank you for posting this review, Shawnshay Harrison. We are sincerely sorry you've been disappointed with the cleanliness of your apartment. We strive to provide our residents with a quality living experience. We would like to personally address your concerns. Please contact us at (763) 544-1799. so that we may discuss your unresolved concerns you still may have. -Sincere apologies, Talus Apartments Management Team